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FAQ
Need help with your order or have questions about our products?
Our customer care team is here to assist you. Contact us anytime at contact@trymedicubestore.com
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Is Medicube Suitable for Sensitive Skin?
Is Medicube Suitable for Sensitive Skin?
Yes. Medicube formulas are created with carefully selected ingredients and are dermatologically tested to ensure they are gentle on sensitive skin.
How Can I Track My Order?
How Can I Track My Order?
Once your order has been shipped, you’ll receive a tracking number by email so you can follow your delivery in real time.
How Do I Get in Touch With Customer Support?
How Do I Get in Touch With Customer Support?
You can contact our support team via the Contact Us page or by email. We’re happy to help with any questions about your order or our products.
Are Medicube Products Clinically Tested?
Are Medicube Products Clinically Tested?
Yes. All Medicube products undergo clinical and dermatological testing to ensure safety, efficacy, and visible results.



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deliver visible, professional-level results—right from home.
Air Shot Mode creates tiny pathways on the skin’s surface to help ingredients
absorb more effectively—without irritation.
precisely calibrated energy levels for facial skin, delivering visible results from the
surface to the deeper layers.
Each device features smart safety functions including current control, output
isolation, and soft start sensors to ensure every use is safe, gentle, and consistent.